Yes, we do. There are different criteria for free or discounted memberships. So please call us at 781-821-2204 to see if you qualify for a free membership.

Donors can only see active patient profiles that the patient has not made their profile private or confidential.

Donors can never see these.

Yes, we can. There are many great transplant centers out there that we can refer to you.

No.

It is your responsibility to find out before you register on MatchingDonors.com to see if you are a viable candidate for a transplant and that your transplant center will take you and donors of any kind.

Yes, they can remove their profile at any time.

All messages that were sent will be removed from the In-Box of the patient or donor that they were sent to.

Either the patient or donor retracted the message or removed their profile.

Sorry, no we cannot.

Sorry, no we cannot.

Yes, a patient can apply for financing of a $595 lifetime membership. You will need to call MatchingDonors.com at 781-821-2204 ext. 5 or 800-385-0422 ext. 5. A representative would be happy to help you.

Patients can only search donors through their search agents. Patients can only contact donors that contact them; also, patients can contact donors that are in their search agents.

Please follow the instruction on the MatchingDonors.com patient homepage.

No, free airfare may be arranged for travel within the United States for testing and surgery, but there are blackout periods and restrictions. We suggest you contact MatchingDonors.com at 800-385-0422 ext. #5 as soon as possible to see how we can help you with travel arrangements.

Patients can only deal with donors in the United States or the United Kingdom. If you deal with donors outside these countries in any way you will be permanently removed from MatchingDonors.com.

The United Kingdom hospitals will take donors on a case-by-case basis from other countries.

Yes, you have the ability to manage, edit, and update your profile.

Our search agent will automatically search for new Donors, or Donors that have updated their profile continuously during the day, which meet the keyword criteria you specify. You must sign in to MatchingDonors.com every day to view these profiles. The organ that you are requesting is automatically put in as a search agent when you sign up. You can make up to 10 additional search agents, be aware though that multiple search agents may get you multiple results with the same donor names.

Our search agent will automatically search for new Patients, or Patients that have updated their profile continuously during the day, which meet the keyword criteria you specify. You must sign in to MatchingDonors.com every day to view these profiles. The organ that you are requesting to donate is automatically put in as a search agent when you sign up. You can make up to 10 additional search agents, be aware though that multiple search agents may get you multiple results with the same donor names.

You can go to http://video.google.com/videosearchq=matchingdonors and view stories about MatchingDonors.com on CNN, CBS News, ABC Nightline, and other television shows, as well as search the Internet for magazines and newspaper articles.

NO. It is absolutely against the law to have any financial benefit from organ donation. If you are paid or request to be paid, for any transplant you will be prosecuted to the full extent of the law. Violators of this criminal prohibition can be subject to $50,000 fines and/or five years of imprisonment. Our terms allow us to give all of your personal, contact and tracking information to the FBI without your permission if you violate this prohibition.

Yes, MatchingDonors.com reserves the right to remove or suspend any patient or donor’s profile at any time for any reason.

Many hospitals do; it may be worth your while to find another hospital if your hospital does not accept us.

Because, like the patient search agents, if a donor updates their profile, the system will see them as a new or updated profile and will again send them out.

You can contact your doctor, or you can donate blood and they will tell you.

Please read the blood type table below to find who you are compatible with: Kidney donors must have a compatible blood type with the recipient. In living donation, the following blood types are compatible:

Donors with blood type A… can donate to recipients with blood types A and AB. Donors with blood type B… can donate to recipients with blood types B and AB. Donors with blood type AB… can donate to recipients with blood type AB only. Donors with blood type O… can donate to recipients with blood types A, B, AB, and O (O is the universal donor: donors with O blood are compatible with any other blood type). So Recipients with blood type O… can receive a kidney from blood type O only. Recipients with blood type A… can receive a kidney from blood types A and O. Recipients with blood type B… can receive a kidney from blood types B and O. Recipients with blood type AB… can receive a kidney from blood types A, B, AB and O (AB is the universal recipient: recipients with AB blood are compatible with any other blood type).

Call us at 781-821-2204 ext. #2, and a representative will be happy to activate your free membership.

Yes, all patients from the United Kingdom can connect with donors from the United States over MatchingDonors.com.

Yes, we can try to. Here is what you can expect from a volunteer: http://www.matchingdonors.com/life/index.cfm?page=p027

Yes, we will, ONLY under these following conditions will we do that for a patient. There are no exceptions. These steps must be done every day with no exceptions by the patient for three months prior to requesting an email blast from MatchingDonors. If you miss a day, the clock starts again. There are no exceptions. All of patient and donor actions on the site are recorded and there is a team that reviews that you have done all of this before we consider sending out the email blast.

After being registered as a patient MatchingDonors.com, and after “using” MatchingDonors.com for at least 5 days a week for three consecutive months, at your written request, we will be able to send a personal email blast from the CEO of MatchingDonors.com to all donors in the MatchingDonors.com database that have a compatible blood type to the patient asking them if they will get tested to donate to the patient, under the following conditions.

By “using” MatchingDonors.com you must:

1. Sign into your MatchingDonors.com account and update your profile.

2. Contact every new and updated donor in your search agent that has a compatible blood type with you.

3. Save each donor that you contact and keep detailed notes on every donor in the “saved donor section.” These will be reviewed by the MatchingDonors.com team before we consider doing an email blast.

4. Send each of these donors a personalized private message through MatchingDonors.com.

5. If the donor has a telephone number, call the donor asking them if they will be tested for you. If you get a voicemail, leave a message and then call back three times a week until the donor talks to you. If there is no voicemail, call back three times a week until the donor talks to you.

6. If the donor’s telephone number does not work for any reason, you must send us a notification through the “Press Here To Report This Donor’s Profile Because of Abuse” link in the donor’s profile. Then, press on the wrong or disconnected phone number button, put in your email address and reason for your complaint, and send it to us.

7. Please remember you must take notes in the notes section for every donor you save include all interactions.